Privacy & Data Policy

Last Updated: June 18, 2025

1. Information We Collect

We value your privacy. This policy explains how we collect, use, protect, and handle your personal information when you use our moving services and website.

We may collect the following types of information:
- Information submitted via forms (e.g., booking, quote requests, inquiries)
- Service usage details (e.g., moving address, floor level, elevator access, item types)
- Payment information 

Personal data may include but is not limited to: your name, phone number, email address, moving address, item details, message content, and payment time.

2. How We Use Your Information

We only use your information for the following purposes:
- To provide and optimize our moving services
- To arrange your moving schedule and team
- To send confirmations, quotes, or follow-up messages
- To improve customer experience and service processes
- As required by applicable laws and regulations

We guarantee that your personal data will not be sold or shared with any third parties without your explicit consent, unless required by law.

3. Data Storage & Protection

We implement reasonable technical measures to safeguard your data against loss, leakage, alteration, or misuse. Your information is only accessed by authorized personnel within our company for service-related purposes.

4. Your Rights

You have the right to:
- Access and update the personal data we hold about you
- Request deletion of your data (except where retention is required by law)
- Opt-out of promotional communications or notifications

For any privacy-related inquiries, please contact us:
Email: parrocatmove@gmail.com
Phone: (+86 159 0075 2304)